All Puzzly orders are sent via Royal Mail 48-hour Tracked service for UK deliveries. Delivery is usually within 3-5 business days, including Saturday deliveries. Deliveries do not need to be signed for as the tracked service records when it was delivered.
International deliveries are sent via Royal Mail International Tracked. These are usually delivered in 5-7 business days.
Delivery costs are calculated at checkout time and the estimated delivery date is also shown.
The Puzzly Team are always looking to craft quality products. If you are in the slightest not happy with your purchase please contact us to either replace or refund your purchase. In return we need to ensure that the purchase is unused and in its original state and packaging.
We unfortunately cannot accept returns without the paperwork, so please contact us before sending it back! For more information please see our returns page.