It's a Puzzly adventure

  • Meet the team

    We are a family run business that makes fun and exciting wooden jigsaw puzzles.

    We started in 2021 with 6 small Christmas puzzles. We now sell over 100 different puzzles.

  • British Made

    All our puzzles are lovingly crafted in our Surrey studio.

    We design the puzzle templates, laser cut the puzzles and hand make the puzzle boxes. We love seeing our puzzles go all over the world.

  • Bringing a smile to life

    Our aim is to bring a smile to everyone who does a Puzzly.

    A great activity to bring families together and share in the fun, as well as a lovely opportunity to have some quiet time while doing a puzzly on your own.

Our adventure so far

In 2020 we all thought that the world had gone mad and normality had disappeared. Our other business came to a sudden halt and we were at a loss as what to do.

A kind soul lent us a wooden jigsaw puzzle to pass the time and after completing it the Puzzly seed germinated. For nearly a year we tested equipment, materials and our patience but by April 2021 we had a plan, a product and a vague idea of an audience.

Christmas 2021 was our reality moment with 6 small Christmas puzzles and we began to sell online and at Christmas fairs. It was a great success and feedback was wonderfully positive.

2022 and 2023 allowed us to spread our wings with new design cuts, our first overseas retail orders, two new local artists and a steady increase in revenues.

2024 was a year of change, a new studio, new styles of cutting and more artist collaborations. In February we provided our first once off puzzle cut to a well know international puzzle community for their speed competition. It took me a few weeks to design and only 42 minutes to complete!

In 2025 we are focusing on even more designs and collaborations. AI is a big talking point and we are investigating how it will affect our business model through small trial puzzles.

  • Our first Fair in 2021 with 6 Christmas puzzles

  • Artist Collaborations started 2022. Lee Topp's Freddie Mercury 500 piece puzzle.

  • Part of the 54 orders shipped in one day in November 2024

  • February 2025, the BCD 40th anniversary Puzzly edition.

We love our customers and community

Our customers are at the heart of everything we do - without them we would not be having this wonderful puzzly adventure. We engage online through reviews, newsletters and social groups. We also have a great schedule of face-to-face markets and shows. This allows us to have great discussions on how to make Puzzly better.

We are also aware that puzzling is a very mindful activity and there are many community groups and welfare charities that use puzzles to bring together people or to provide a 'quiet space'. We try to support them through donations and other support.

Local fairs, markets and shows

Attending face-to-face events is a big part of the Puzzly ethos. We love to talk about puzzles, what inspires others to enjoy puzzles and how we could do better.

If you are in the area - please pop in as we would love to meet you! To see where we are next have a look at our Shop in Person page.

World-wide delivery, World-wide listening

We ship to a global audience and getting feedback is very important to us. We only use tracked shipments so our customers know when their puzzles will be delivered and on the rare occasion when it may go astray, we can quickly react and make another arrangement.

Our online feedback tools such as online reviews provide us with a great level of understanding and belonging to online social puzzle groups gives us many ideas as to what we should be doing next.

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Supporting our community

We believe that the Puzzly adventure is not just about us but about everyone who is involved in what we do - from the local artists we collaborate with, our loyal customers give us great encouragement and though the local puzzle groups and community charities we support.

Getting the balance right is key and as a collective group we know that the Puzzly adventure will continue to be exciting and fun.